ServiceTitan

The Enterprise Heavyweight for Home Service Businesses

ServiceTitan is the 800-pound gorilla of field service management. It's built for established HVAC, plumbing, and electrical contractors who are past the scrappy startup phase and need enterprise-grade tools to manage dispatching, in-home sales, marketing attribution, inventory, payroll, and everything in between.

Powerful, but It Comes at a Cost

The platform's strength is its end-to-end coverage. From the first customer call (tracked and scored by AI) through dispatching, technician upselling in the field (with visual pricebooks), invoicing, and post-job marketing follow-up, ServiceTitan touches every part of the revenue cycle. The trade-off is cost, complexity, and implementation time. Expect 6–12 months to get fully onboarded.

How Pricing Works

• Per-technician pricing — no published rates; requires a sales call
• Most contractors report paying $250–$500/tech/month depending on plan and add-ons
• 12-month minimum contract required; early termination fees apply
• Implementation fees: $5,000–$50,000+ (one-time, based on company size)
• Major add-ons (Marketing Pro, Phones Pro, Pricebook Pro) priced separately
• No free trial; no month-to-month option

The ConstructionPerks Take

We think ServiceTitan is best for: Established home service companies (HVAC, plumbing, electrical) with 20+ technicians, dedicated office and dispatch staff, and the budget for a 6–12 month implementation.

One thing to think about is whether you're actually big enough for ServiceTitan. The company has openly stated the platform isn't optimized for shops with 3 or fewer techs. If you're a 5-person plumbing company, Jobber or Housecall Pro will serve you better at a fraction of the price.

Another consideration is the total cost of ownership. The per-tech monthly fee is just the starting point — add in implementation fees and the Pro add-ons and you can easily be looking at $50K–$100K+ per year in total software spend.

Frequently Asked Questions

What is ServiceTitan and who is it for?

The 800-pound gorilla of field service management — built for established home service companies with 20+ techs who need enterprise-grade dispatching, in-home sales, marketing attribution, and payroll.

How much does ServiceTitan cost?

Per-technician pricing with no published rates. Most contractors report $250–$500/tech/month. 12-month minimum contract. Implementation fees: $5,000–$50,000+. Major add-ons (Marketing Pro, Phones Pro) priced separately.

Does ServiceTitan offer a free trial?

ServiceTitan does not offer a free trial. You must go through a sales demo process and commit to a minimum 12-month contract. Visit servicetitan.com/pricing to request a demo.