ServiceTitan
Custom pricing based on technician count and selected modules. Industry reports estimate $250–$500 per technician per month. Implementation fees range from $5,000 to $50,000+.
Enterprise field service management for established HVAC, plumbing, and electrical contractors
The 800-pound gorilla of field service management — built for established home service companies with 20+ techs who need enterprise-grade dispatching, in-home sales, marketing attribution, and payroll.
What ServiceTitan Does
- Full field service management: scheduling, dispatching, job tracking, and invoicing
- Call booking and customer communication with AI-powered call tracking and transcription
- Flat-rate pricebook with pre-built pricing, images, and descriptions for in-home selling
- Marketing automation with campaign attribution and ROI tracking
- Integrated phone system with sentiment analysis and CSR performance monitoring
- Inventory management, purchase orders, and warehouse tracking
- Payroll, timesheets, GPS tracking, and technician performance dashboards
The Enterprise Heavyweight for Home Service Businesses
ServiceTitan is the 800-pound gorilla of field service management. It's built for established HVAC, plumbing, and electrical contractors who are past the scrappy startup phase and need enterprise-grade tools to manage dispatching, in-home sales, marketing attribution, inventory, payroll, and everything in between.
Powerful, but It Comes at a Cost
The platform's strength is its end-to-end coverage. From the first customer call (tracked and scored by AI) through dispatching, technician upselling in the field (with visual pricebooks), invoicing, and post-job marketing follow-up, ServiceTitan touches every part of the revenue cycle. The trade-off is cost, complexity, and implementation time. Expect 6–12 months to get fully onboarded.
How Pricing Works
- Per-technician pricing — no published rates; requires a sales call
- Most contractors report paying $250–$500/tech/month depending on plan and add-ons
- 12-month minimum contract required; early termination fees apply
- Implementation fees: $5,000–$50,000+ (one-time, based on company size)
- Major add-ons (Marketing Pro, Phones Pro, Pricebook Pro) priced separately
- No free trial; no month-to-month option
The ConstructionPerks Take
We think ServiceTitan is best for: Established home service companies (HVAC, plumbing, electrical) with 20+ technicians, dedicated office and dispatch staff, and the budget for a 6–12 month implementation.
One thing to think about is whether you're actually big enough for ServiceTitan. The company has openly stated the platform isn't optimized for shops with 3 or fewer techs. If you're a 5-person plumbing company, Jobber or Housecall Pro will serve you better at a fraction of the price.
Another consideration is the total cost of ownership. The per-tech monthly fee is just the starting point — add in implementation fees and the Pro add-ons and you can easily be looking at $50K–$100K+ per year in total software spend.
Frequently Asked Questions
What is ServiceTitan and who is it for?
The 800-pound gorilla of field service management — built for established home service companies with 20+ techs who need enterprise-grade dispatching, in-home sales, marketing attribution, and payroll.
How much does ServiceTitan cost?
Per-technician pricing with no published rates. Most contractors report $250–$500/tech/month. 12-month minimum contract. Implementation fees: $5,000–$50,000+. Major add-ons (Marketing Pro, Phones Pro) priced separately.
Does ServiceTitan offer a free trial?
ServiceTitan does not offer a free trial. You must go through a sales demo process and commit to a minimum 12-month contract. Visit servicetitan.com/pricing to request a demo.
Per-technician pricing with no published rates. Most contractors report $250–$500/tech/month. 12-month minimum contract. Implementation fees: $5,000–$50,000+. Major add-ons (Marketing Pro, Phones Pro) priced separately.
ServiceTitan does not offer a free trial. You must go through a sales demo process and commit to a minimum 12-month contract. Visit servicetitan.com/pricing to request a demo.
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